1. Overview

Mhara Collective respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect:

• Personal details (e.g. name, email, phone, company)

• Business information (for service delivery)

• Website usage data (cookies, analytics)

• Payment information (if applicable)

3. How We Collect Information

We collect data when you:

• Contact us via forms, email, or phone

• Sign up to our newsletter

• Engage our services

• Use our website (cookies and analytics)

4. Why We Collect Information

We use your data to:

• Provide consultancy services

• Communicate with you

• Send updates or marketing (opt-in only)

• Improve our website and services

• Meet legal or contractual obligations

5. Sharing Your Information

We do not sell your data. We may disclose your information:

• To trusted service providers (e.g., web hosts, accountants)

• If required by law

• With your consent

All third parties must comply with Australian privacy law or equivalent protections.

6. Storage and Security

We take reasonable steps to protect your personal data. Information is stored securely using cloud providers with industry-standard encryption and access controls.

7. Access and Correction

You have the right to request access to or correction of your personal information by contacting us at info@mharacollective.com

8. Cookies and Analytics

We use cookies and third-party tools (like Google Analytics) to improve website experience. You can disable cookies via your browser.

9. Marketing

We will only send marketing communications if you have opted in. You can unsubscribe anytime.

10. Overseas Disclosure

We may store or process information using third-party providers (e.g., cloud services) outside Australia. We ensure such providers are GDPR or APP compliant.

11. Complaints

If you believe we have breached your privacy rights, contact us. We will respond within 30 days. If unresolved, you can contact the OAIC: www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date.

Contact Details:
Email: info@mharacollective.com